Wipro Recruitment For Freshers & Experienced

About Us:
Wipro Limited is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful.

Wipro Recutiment for Freshers and Experienced Candidates

Company Name:Wipro
Official Website:https://www.wipro.com/
Position:Customer Service Representative
Work Location:Noida & Gurgaon
Degree Required:B.E./B.Tech, BCom, B.A, BCA, BBA, BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons) · Full time MBA
Batch:2019 – 2020 batch
Experience Required:0 – 1 years
SalaryBest in Industry

Job Description:

  • Wipro HR Services India Pvt Ltd. is looking for a Customer Service Representative .
  • Looking for smart professionals with a great attitude to make every single client interaction delightful.
  • Customer Service through calls, Chats & emails ·
  • Ensure timely and accurate service delivery at defined productivity levels ·
  • Build client & domain knowledge to be able to deliver a resolution on the first conversation ·
  • Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort ·
  • Maintain Internal & Client level delivery quality on calls, chats & email conversations · Adhere to Customer Service Attendance & Accountability policies ·
  • Execute issue /query resolution and ensure proper documentation & follow-up · Identify, share and support operational improvements Education 

How to Apply:

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