Wipro Limited is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful.
Wipro Recutiment for Freshers and Experienced Candidates
|Position:||Customer Service Representative|
|Work Location:||Noida & Gurgaon|
|Degree Required:||B.E./B.Tech, BCom, B.A, BCA, BBA, BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons) · Full time MBA|
|Batch:||2019 – 2020 batch|
|Experience Required:||0 – 1 years|
|Salary||Best in Industry|
- Wipro HR Services India Pvt Ltd. is looking for a Customer Service Representative .
- Looking for smart professionals with a great attitude to make every single client interaction delightful.
- Customer Service through calls, Chats & emails ·
- Ensure timely and accurate service delivery at defined productivity levels ·
- Build client & domain knowledge to be able to deliver a resolution on the first conversation ·
- Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort ·
- Maintain Internal & Client level delivery quality on calls, chats & email conversations · Adhere to Customer Service Attendance & Accountability policies ·
- Execute issue /query resolution and ensure proper documentation & follow-up · Identify, share and support operational improvements Education
How to Apply:
|Apply Link for Gurgaon:||Click Here|
|Apply Link for Noida:||Click Here|
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